'I am not getting my money's worth' Amazon Prime users complain as yet another app change leads to cancellations | 5SRRP9D | 2024-03-02 15:08:01
Ever since Amazon added ads to its Video Pl
AMAZON Prime customers have been so annoyed with the app's latest modifications, they've resorted to canceling their accounts.
Ever since Amazon added ads to its Video Platform in January, customers have not been comfortable.
Apart from the truth that advertisements are incredibly inconvenient, users additionally have to pay a further $2.99 per 30 days if they need to go ad-free.
Amazon stated the ads would permit them to keep investing in compelling content material.
Nevertheless, this new change doesn't sit properly with members who have taken to social media to share their thoughts.
"I canceled two days earlier than the Advertisements began on the finish of January," one individual noted on Reddit.
"The chat and name options have been tedious to get via, they usually dropped me on hold," they added.
Ultimately, the consumer stated the brokers refunded a yr of their membership.
"My argument all the time was that if Amazon had disclosed that advertisements can be shown at the time of renewal, I might never have renewed," they stated.
Since going stay, the submit has been upticked a whole lot of occasions and acquired greater than 400 replies.
"The Prime Video choice hasn't been that good recently. I in all probability am not getting my money's value," another Reddit consumer stated.
"I absolutely hate advertisements, so I gained't be utilizing the service," a third Prime subscriber stated.
<!-- End of Brightcove Player --> "To me, advertisements are an imposition that should not be inserted onto a paid platform. By accepting this, where will it end?" they added.
One other consumer argued that when Amazon Prime was $79.99 in 2017, it featured higher advantages for a cheaper worth compared to right now's service.
"It provided Prime Movies ad-free, Prime Music primary (on-demand), unlimited music cloud storage, limitless photograph and video cloud storage," they stated.
"It's now $140, and all of these are gone. Prime Video fees an extra for ad-free. Prime Music Primary is a radio-like playlist as an alternative of on-demand. It's a must to pay additional for cloud storage," they added.
Prime Video turned the newest streaming service to introduce advertisements on Monday.
The service now joins the other 4 hottest streaming websites within the US: Netflix, Disney+, Paramount+, and Max.
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